I never had issues with upgrades (had the same setup with 3 older Samsung SSDs) and the support was good. I recently moved to this SanDisk Extreme Pro setup after the favorable performance tests but I wish I had stuck to the Samsung drives I had previously used. Either way I’m not sure if there is any solution to the bugs or the inability to upgrade. I have found no access to manually download the driver and there have been no responses to my post, so I assume it just isn’t possible or support is poor and they are not responding. So the Dashboard software does appear quite buggy. ![]() I also just noticed that the dashboard isn’t recognizing my SanDisk boot SSD at all just my two RAID 0 drives as “SanDisk Extreme Pro Solid State Drive (RAID)” in the “Select drive” drop down. I’m still on X21100RL and trying to upgrade to X21200RL but there appear to be no means to do so given the bugs in the software… and unfortunately I am experiencing issues that it seems this firmware is designed to fix. I reboot quite often and still have the same issues I mentioned before. How do I fix this? Is there anywhere the firmware can be downloaded separately so that I can manually install it? While there appears to be a new firmware available (X21200RL), the Dashboard seems confused claiming there is new firmware available but mine is up to date. When I click on “Check for Updates” the dashboard pops up a new dialogue and shows a progress bar while it checks for updates and then says “There is new firware available for this drive.” When I click “Ok” on that dialogue it brings me back to the main dashboard dialogue which still says “New version available” at the top and “The firware is up-to-date” in the “Firmware Update” window. When I click on the “Firmware Update” tab, the window says “The firware is up-to-date”. The top of the dashboard has a yellow exclamation point next to my firmware verion (X21100RL) and says “New version available” I have upgraded my SanDisk Dashboard to 1.3.0. I have three SanDisk Extreme Pro 480 GB SSD’s (two in a RAID 0 and one as a boot drive) and use an ASUS X99 Deluxe MB. I am having problems upgrading my firmware. ![]() ![]() You do not have to uninstall the previous version of the SSD Dashboard the latest version will replace the previous version. Note: If you already have the SSD Dashboard installed, then please update to the latest version of the SSD Dashboard application before performing the firmware update for the Extreme Pro SSD. Added periodic save SMART Attribute to non-volatile memory.Improved compatibility with certain systems where SATA link sometimes negotiated to SATA 2 vs SATA 3.Firmware version X21200RL has been released for SSD Extreme Pro SSD.įirmware Upgrade installation: Download and install the SanDisk SSD Dashboard and update the SSD FW via the Tools > Firmware update Tab
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